Welcome to CalCERTS.

Our Leadership Team

Charlie Bachand

Chief Executive Officer

Charlie became CalCERTS’ CEO in January 2017, after serving as CalCERTS’ Chief Operations Officer. Charlie has a long established history of working collaboratively with the California Energy Commission and Industry Stakeholders to promote and protect the HERS Industry.  As COO Charlie guided CalCERTS through three Building Energy Efficiency Code cycles, and established CalCERTS as the longest running and only fully approved HERS Provider in California. Charlie has been with CalCERTS for more than a decade and leads the strategic planning efforts within the company.

Katherine Bachand

Chief Financial Officer

Katie has been with CalCERTS since 2008 and serves as CalCERTS’ Chief Financial Officer. Katie directly oversees the Finance Department and manages all aspects of company performance.  In addition to her duties as CFO, Katie oversees the CalCERTS Human Resources Department and has a Human Resources Practices certificate from Cornell’s School of Industrial Labor and Relations.

Shelby Gatlin

Chief Compliance Officer

Shelby Gatlin joined the CalCERTS team in 2015 after serving as CalCERTS’ outside legal counsel for five years. She oversees much of CalCERTS’ day-to-day operations with a focus on compliance and regulatory issues. Shelby also serves as CalCERTS’ Chief Legal Counsel.  She has dedicated her career to working on natural resources conservation issues and is a member of the California State Bar.

Russ King

Senior Director of Technical Services

Russ King has worked in conjunction with CalCERTS since 2005 and formally rejoined our Team in 2017 as Senior Director of Technical Services.  As a licensed mechanical engineer with 25 years of experience in HVAC design, energy codes, energy ratings, building science, and training, Russ works with the CalCERTS Team to ensure the technical accuracy of our curriculum and registry processes.

Hugo Schmidt

Director of Information Technology

Hugo has served as CalCERTS’ Director of Information Technology for more than a decade. He is highly respected within the energy efficiency industry for his technical expertise and programming skills. Hugo is often asked to advise policy makers on the feasibility of proposed registration and verification requirements. As an award-winning computer programmer with over 20 years of experience, Hugo’s innovations and powerful insight have brought CalCERTS’ registry the speed, flexibility and ease-of-use for which we are so well known.

Mark Wiese

Director of Quality Assurance and Field Support

Mark joined the CalCERTS Team in 2010 as a HERS Rater and has worked with the Quality Assurance Team since that time. Mark directs both the CalCERTS Quality Assurance and Field Support Teams and manages all complaints received through the CalCERTS Complaint Response System. As Director of both the QA and Field Support Teams, Mark’s work focuses on ensuring that CalCERTS is providing the technical guidance needed by CalCERTS HERS Raters to perform their work accurately and effectively. Mark has worked in the field as an independent contractor and has extensive training and technical expertise with respect to energy efficiency verifications and the HERS program.

Crystal Manning

Director of Support

Crystal has been with CalCERTS since 2008, and has served as the Director of Support since 2014.  Crystal leads our Support Team and our Registry Support Training efforts. The CalCERTS Support Team is staffed with Support Associates dedicated to providing customer service support to all Registry Users.



Compliance and Registry Support

Hours and Contact Information
Mon-Fri: 7am-5pm
916-985-3400 ext.  *


31 Natoma St Suite 120 Folsom, CA 95630
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Office: 916-985-3400
Toll Free: 877-437-7787
Fax: 916-985-3402